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Frequently Asked Questions

This section is intended for individuals browsing listings and contacting Service Providers through the Locbay platform. Locbay is free for End Users and acts solely as an intermediary platform.

Getting Started

Do I need to register to use Locbay?▾

No registration is required to browse listings or contact Service Providers. Certain features may require registration in the future.

How do I find local services?▾

You can search by service category and location using the search tools available on the Platform.

Contacting Service Providers

How do I contact a Service Provider?▾

You can contact Service Providers directly using the contact options provided in their listings. Your contact details are shared only with the Service Provider you choose to contact.

Does Locbay verify Service Providers?▾

Locbay reviews listings for compliance with platform rules but does not verify qualifications, licences, or the quality of services. You are encouraged to conduct your own due diligence before engaging a Service Provider.

Payments and Disputes

Do I pay Locbay for services?▾

No. Locbay does not charge End Users for using the Platform. Payments for services are made directly to Service Providers.

What if there is a problem with a service?▾

Any disputes or issues must be resolved directly with the Service Provider. Locbay does not mediate disputes or provide refunds for services.

Platform Features and Safety

How can I report a problem or suspicious listing?▾

You may report issues using the reporting options available on the Platform or by contacting support@locbay.com. Reports are reviewed in accordance with applicable law.

How long do listings remain visible?▾

Listings remain active for a fixed period determined by the Service Provider's selected listing plan.

Privacy and Legal

How is my personal data used?▾

Personal data is processed in accordance with the Privacy Policy and applicable data protection laws. Your contact details are shared only with Service Providers you choose to contact.

What are my data protection rights?▾

You have rights under applicable data protection laws, including the right to access or request deletion of your personal data. Details are provided in the Privacy Policy.

Is Locbay free for End Users?▾

Yes. Browsing listings and contacting Service Providers is free for End Users.

Locbay OÜ operates solely as an intermediary platform connecting independent Service Providers with End Users.

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